Frequently Asked Questions

Everything you need to know about our premium tanning solutions and orders.

How long does it take for my order to ship?

Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days, while express options are available at checkout.

Are Pro Tan products safe for sensitive skin?

Yes, our formulas are paraben-free and enriched with skin-nourishing ingredients. However, we always recommend performing a patch test 24 hours before full application.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. Due to hygiene reasons, we cannot accept returns on bottles that have been opened or used.

Can I use Pro Tan products if I have a fair complexion?

Absolutely. We offer various shade ranges from 'Natural Glow' to 'Deep Bronze' to ensure a streak-free, realistic finish for every skin tone.

Do you ship internationally?

Yes, Pro Tan ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How can I track my package?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.