Returns & Exchanges
At Pro Tan, we want you to glow with confidence; if you are not completely satisfied with your purchase, you can return unopened products within 30 days of delivery. Please ensure all items are in their original packaging to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the unused tanning products in their original box, ensuring the caps are tightened to prevent leaks during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
